Prime Care – Data Protection & Usage
At Prime Care, accessible from
https://www.primecarein.com, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.
1. Information We Collect
- Personal details (Name, Mobile Number, Email Address)
- Device and browser information
- Product and warranty details
- Images uploaded by users for service requests
2. How We Use Your Information
- To process warranty purchases and service requests
- To provide customer support and assistance
- To track repairs and service status
- To improve our services and user experience
- To send important service-related updates
3. Permissions Used
-
Camera / Media Access:
Used only when you upload images for service requests.
We do not access your files without your action.
-
Internet Access:
Required for communication with our servers.
4. Data Sharing
We do not sell your personal data. Your information may only be shared with:
- Authorized service partners and technicians
- Internal team for service processing
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.
6. User Control
- You can request access or deletion of your data
- You may contact us for any privacy-related concerns
7. Third-Party Services
Our platform may use trusted third-party tools for analytics or support.
These services follow their own privacy policies.
8. Updates to Policy
This Privacy Policy may be updated from time to time.
Changes will be posted on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
- Email: care@primecarein.com
- Phone: +91-9311226140